Dual Site Shop Manager - Kingston upon Thames with

Dual Site Shop Manager

Kingston upon Thames

Salary c£35,000 per annum plus benefits

Are you a passionate retail professional ready to make a difference?

This leading hospice based in Surrey, is seeking a dynamic Dual Shop/Store Manager to oversee two thriving charity shops in the local community. The Dual Site Shop/Store Manager role involves co-ordinating all retail activity across two shops in Kingston upon Thames, that are situated close to each other.

This includes leading a team of sales staff & volunteers to ensure there is an effective workforce in place to achieve shop KPI's and deliver excellent customer service across the shops. The Dual Site Shop/Store Manager will split their time between two shops, accordingly, to satisfy the commercial needs of the business.

Key Responsibilities:

Maximise Profits: Drive sales and increase income across the locations
Team Leadership: Inspire and manage staff and volunteers to achieve shop KPIs
Customer Service Excellence: Ensure first class experiences for all customers
Visual Merchandising: Maintain high standards of presentation in both shops
Stock Management: Implement quality control and pricing strategies
EPOS Expertise: Utilise sales data to make informed business decisions

Ideal Candidate:

Proven track record in retail/charity management
Ideally Multi-site experience
Strong leadership and communication skills
Experience gained working within fashion/clothing retailing
Proficiency in visual merchandising and shop layouts
KPI aware and driven

What We Offer:

Competitive salary
27 days' annual leave, plus recognised public holidays - rising to 29 days after 5 years' service and 33 days after 10 years' service
Training support and development opportunities
Employee Assistance Programme - promoting staff wellbeing
Access to blue light card discount
Access to Pension Scheme
Opportunity to make a real impact in hospice care
Professional development and training
Supportive work environment
Chance to lead and innovate in charity retail

Join the team and help turn compassion into action.

Apply now to become the charities next Dual Site Shop/Store Manager and drive retail success for a worthy cause!

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