Are you a passionate retail professional ready to make a difference?
This leading hospice based in Surrey, is seeking a dynamic Dual Shop/Store Manager to oversee two thriving charity shops in the local community. The Dual Site Shop/Store Manager role involves co-ordinating all retail activity across two shops in Kingston upon Thames, that are situated close to each other.
This includes leading a team of sales staff & volunteers to ensure there is an effective workforce in place to achieve shop KPI's and deliver excellent customer service across the shops. The Dual Site Shop/Store Manager will split their time between two shops, accordingly, to satisfy the commercial needs of the business.
Key Responsibilities:
Maximise Profits: Drive sales and increase income across the locations
Team Leadership: Inspire and manage staff and volunteers to achieve shop KPIs
Customer Service Excellence: Ensure first class experiences for all customers
Visual Merchandising: Maintain high standards of presentation in both shops
Stock Management: Implement quality control and pricing strategies
EPOS Expertise: Utilise sales data to make informed business decisions
Ideal Candidate:
Proven track record in retail/charity management
Ideally Multi-site experience
Strong leadership and communication skills
Experience gained working within fashion/clothing retailing
Proficiency in visual merchandising and shop layouts
KPI aware and driven
What We Offer:
Competitive salary
27 days' annual leave, plus recognised public holidays - rising to 29 days after 5 years' service and 33 days after 10 years' service
Join the team and help turn compassion into action.
Apply now to become the charities next Dual Site Shop/Store Manager and drive retail success for a worthy cause!
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